Users Not Able to Access Folders Intermittently in Profitability Manager (Doc ID 2117877.1)

Last updated on MARCH 17, 2016

Applies to:

Oracle Profitability Manager - Version 12.1.3 and later
Information in this document applies to any platform.
Oracle Financial Services Applications (OFSA)

Symptoms

On : 12.1.3 version, Profitability Mgr User Interface

Users are not able to access folders in Profitability Manager intermittently.


Error
You do not have Write access to the 'Parent - Excl Billing Ops and C&C' folder, or the folder does not exist in the system.

Steps

1. User try to edit an Allocation and received the above error.

2. Logout and log back in and the error disappear. Sometimes Client Cache will need to be cleared as well.

Cause

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