Testing The Connection Of Unifier Provider Failed With Error "Error in Connection. Verify connection parameters and try again. The response was: Connection unsuccessful, Please verify the Unifier configuration" (Doc ID 2117944.1)

Last updated on MARCH 23, 2016

Applies to:

Primavera Gateway - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to test connection of Unifier Provider, the following error occurs.

"Error in Connection. Verify connection parameters and try again. The response was: Connection unsuccessful, Please verify the Unifier configuration" 

The issue can be reproduced at will with the following steps:

- Add the Short Name and Authentication Key to the Company in Unifier

  1. Access the Edit Company window by going to the Company Workspace tab and switch to Administration Mode.
  2. In the right pane, click the Open button. The Edit Company window opens.
  3. The Edit Company window has a General tab. In this tab, you can manage several company features including the Short Name, Authentication Key and Status
  4. Set a Short Name and Authentication Key for the company. Make sure the Status is marked as Active

- Configure Gateway

  1. Make sure that you have installed the Unifier Provider.
  2. In Gateway go to Configurations
  3. Edit the Unifier Deployment.
  4. Enter the Short Name set in Unifier in the Short Name property for the deployment
  5. Enter the Authentication Key set in Unifier in the Authentication Code property for the deployment.
  6. Enter the Unifier URL with format http://<Unifier Host>:<Unifier Port> in the End Point URL section. e.g. http://127.0.0.1:7002
  7. The connection test failed with above error.

 

Cause

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