"Severe System Error" Occurs While Printing Shelf Edge Labels for All Items in the Location

(Doc ID 2118681.1)

Last updated on MARCH 28, 2016

Applies to:

Oracle Retail Store Inventory Management - Version 14.0.1 and later
Information in this document applies to any platform.


The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.

In Oracle Retail Store Inventory Management (SIM), when attempting to printing shelf edge labels for all items in the location, the following error occurs:


Steps to Reproduce:

  1. Perform sequencing and assign some items to locations.
  2. Click Print to print tickets for all the items in the location.
  3. Error "Severe system error occurred" appears.


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