Pay Plan Does Not Allow Changing Of Payment Plan Type (Doc ID 2118704.1)

Last updated on MAY 31, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.4.0.2.0 version, PY - Payment

Pay Plan does not allow changing of payment plan type

Pay Plan does not allow changing of payment plan type. A base error message is thrown saying:
  Category: 3
Number: 40104
Call Sequence: ;CIPCPPLR;CIPCPPLP
Program Name: CIPCPPLP
Text: The combination of account, (pay plan type's) debt class and payor is not unique.
Description: At any point in time, only 1 pay plan may be active for a given account/debt class/payor.
Table:
Field:

ERROR
-----------------------
Category: 3, Number: 40104

Cause

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