Last updated on MARCH 24, 2016
Applies to:Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.
ASAP Installation is failing on a RAC Database.
The customer is attempting to install ASAP on a RAC Database with an active-passive listener configuration. A two node RAC cluster is setup in 188.8.131.52. The Customer was converting an Active/Active Cluster into an Active/Passive configuration (which is the supported configuration of ASAP).
The Installer is failing to connect to the database but the customer is able to connect to the database from putty using tnsping/sqlplus.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms