The webpage cannot be found - HTTP 404 Not Found after an Export Search Results from action within WAM Cluster (Doc ID 2119336.1)

Last updated on MARCH 25, 2016

Applies to:

Oracle Utilities Work and Asset Management - Version 1.9.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 1.9.1.2.3 deployed on WLS\FR=10.3.6\11.1.2.2.0 Linux

WAM Export Search Results action is not working for some users


ERROR
-----------------------

The webpage cannot be found - HTTP 404 Not Found



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to WAM
2. Launch code table module
3. search table code >=29
4. Actions: Export
5. select 'all' and 'XLS'
6. receive error:  The webpage cannot be found - HTTP 404 Not Found


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot export search result successfully

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms