Group Level Information Missing in Merchandise Hierarchy (Doc ID 2119814.1)

Last updated on MARCH 27, 2016

Applies to:

Oracle Retail Merchandising System - Version 14.0 to 14.0.3 [Release 14.0]
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.

While filtering division and trying to edit a group, all fields are empty when the screen is opened. 

Steps To Recreate:

  1. Go to Merchandise Hierarchy.
  2. Filter a division.
  3. Double click on division.
  4. Group Appears.
  5. Select Group and click edit.
  6. Group detail screen is empty.
  7. Close the screen.
  8. Open the Group detail again.
  9. Now the Group detail appears. These should have appeared on first attempt.

Cause

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