Upgrading to Windows 64 Bit Platform Receive 'Could not copy file from temp' Error (Doc ID 2119908.1)

Last updated on MARCH 25, 2016

Applies to:

Skywire Documanage - Version 6.6.1 and later
Information in this document applies to any platform.

Symptoms

On : 6.6.1 version, Documanage, when attempting to import a file into Documanage, receive the following errors:


[***] - (2050) "Could not copy file from temp" thrown by bool __thiscall CEZPDocument::StoreDocument(enum VolumeType)(.\document.cpp:2781) logged by bool __thiscall CEZPDocument::StoreDocument(enum VolumeType)(.\document.cpp:2797)

and


 [***] - (2002) "Unable to store to volume" thrown by bool __thiscall CEZPDocument::StoreDocument(enum VolumeType)(.\document.cpp:2816) re-thrown by class CItemObject *__thiscall CEZPDocument::Operate(unsigned short,class CItemObject *,void *)(.\document.cpp:2491) re-thrown by class CItemObject *__thiscall CEZPDocument::Operate(unsigned short,class CItemObject *,void *)(.\document.cpp:2564) logged by unsigned long __thiscall CSessionArray::InsertDocument(unsigned long,unsigned long,unsigned long,unsigned long,unsigned long *,struct CopyMoveAttributes *)(.\client_item.cpp:1545)

Changes

 The Documanage Server was installed on a Windows 64 bit platform.

Cause

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