Send Button Is Disabled When Attempting To Send Record Forward (Doc ID 2120198.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera Unifier Cloud Service - Version 9.9.7 and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

User is unable to send a record forward in the Workflow as the Send button is disabled.
When user opens the record the Status field is blank/empty and the Workflow Actions button is disabled.
The Send button is also disabled.

Cause

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