Notification Sent to All Change Analyst Listed in Change Analyst List When Change Is Rejected but Change Analyst Is Set to Blank for the Change (Doc ID 2120451.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.3.0 and later
Information in this document applies to any platform.

Goal

Notification is sent to all Change Analyst listed in Change Analyst List when a Change Is rejected through review status.
However Change Analyst is set to blank for the change. The workflow review status "If Rejected, Notify" is set to $CHANGEANALYST.
Default Change Analyst is set to blank at the workflow pending status criteria.

Steps

  1. Login to Java Client
  2. Go to Admin > Setttings > Workflow Settings > Workflows
  3. Go to Default Change Orders > Status > CCB
    Confirm the following setting.

    If Rejected, Notify $CHANGEANALYST

  4. Go to Default Change Orders > Status > Pending > Criteria
    Confirm that Default Change Analyst is set to blank

  5. Go to Admin > Settings > Data Settings > Lists
    Confirm List : Change Analysts

    List
    ----------
    User1
    User2
    User3
    User4

  6. Login to web client
  7. Create ECO : C00044. Confirm that Change Analyst is set to blank.

    Cover Page
    -----------
    Workflow:Default Change Orders
    Change Analyst: null

  8. Move the workflow status to Submitted

    Change Analyst is null

  9. Move the workflow to CCB. Add approver to specific user.
  10. Login to web client with the approver set in step 8 and Reject the ECO.
  11. Confirm that below user all receives notification : Change Orders - ECO Promotion Failure, Reject

    User1
    User2
    User3
    User4

Solution

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