Cursor Does Not Work Correctly in the Postal Code Field in Central Office Customer Screens

(Doc ID 2120618.1)

Last updated on MARCH 28, 2016

Applies to:

Oracle Retail Central Office - Version 14.0 and later
Information in this document applies to any platform.


In Oracle Retail Central Office (ORCO), the cursor does not work correctly on the Customer page when postal code is added and deleted.

Steps to Reproduce:

  1. Log in to ORCO and select Customer > Add > Enter postal code.
  2. Press to delete entry and re-enter a different postal code.
  3. Cursor jumps to the center of the field.  As new entry is made, the system displays only one digit at a time.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms