Last updated on APRIL 25, 2016
Applies to:Oracle Knowledge - Version 8.5 and later
Information in this document applies to any platform.
JMS queue is not accepting Analytics events and their are many errors in the IM/IC logs.
SEVERE: Caught:weblogic.jms.common.JMSException: One-phase transaction BEA1-47E3AAA55A4B8889E697-574C53746F72655F70726F645F646F6D61696E5F5175657565 for resource WLStore_prod_domain_Queue is in an unknown state.:commit failure, Could not log to the JMS queue for [List of 1 events]
weblogic.jms.common.JMSException: One-phase transaction BEA1-47E3AAA55A4B8889E697-574C53746F72655F70726F645F646F6D61696E5F5175657565 for resource WLStore_prod_domain_Queue is in an unknown state.:commit failure
Caused by: weblogic.store.PersistentStoreException: weblogic.store.PersistentStoreFatalException: [Store:280032]The persistent store suffered a fatal error and it must be re-opened
... 20 more
This can cause slowness on the IM/IC servers and the JMS routing is not working.
The reason this occured is unknown. But it did occur on a weekend and that suggests that there was some system change that interrupted the JMS queue function and could have corrupted the JMS queue deployment.
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