Bulk Report Transmit Email AG Process is Failing to Email Reports (Doc ID 2121346.1)

Last updated on MARCH 28, 2016

Applies to:

Oracle Argus Safety - Version 8.0.1 and later
Information in this document applies to any platform.

Symptoms

Issue 1. General Email AG process is keep writing the following error message in the log file:
               Error Message:   'Invalid argument Could not send mail through SMTP for Email ID 4831841'

 

Issue 2. Bulk Report Transmit Email process is failing to email reports. It is writing the following error message in the log file:
               Error Message:ERROR (4) "Could not send mail through SMTP" occurred when transmitting report: 1601USA0211 (US FDA MedWatch 3500A Drug) (37447759),

Cause

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