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Failed to Generate a New Item Poid in ECE (Doc ID 2121372.1)

Last updated on JULY 28, 2020

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version and later
Information in this document applies to any platform.
Checked for relevance on 07-Sep-2017.


How to resolve the below exception in most of the CDR records that have been processed?


Some configuration have been tested:

  1. billingNotificationMode = "ASYNCHRONOUS" (This was by default set to 'None'.)
  2. replenishPoidIdNotificationMode="ASYNCHRONOUS" (By default, it was set to 'ASYNCHRONOUS' already.)
  3. POID count of 20000 has been modified to 2 million directly in the JCONSOLE.
  4. CohQL> delete from PoidId where key()="1"
  5. Restarted CustomerUpdater.
  6. Restarted BRM Gateway.



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