My Oracle Support Banner

Pricing Center Returns an Error On Trying to Select a Product with RatePlan (Doc ID 2121433.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On : version, Pricing

In the Pricing Center when one tries to select a product with a RatePlan, an "Unexpected Error" occurs and in the dm.log has the following error:

The issue can be reproduced at will with the following steps:
  1. Open the pricing center
  2. Search products
  3. Select a product with RatePlan.
  4. Click on the "OK" Button.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.