Last updated on MARCH 08, 2017
Applies to:Oracle Clinical - Version 4.6.2 and later
Information in this document applies to any platform.
Customer is migrating from OC 4.5.1 to OC 4.6.2 to OC 5.1.
They are in the process of setting up an OC 4.6.2 environment according to "Oracle Clinical Installation Guide Release 4.6.2 E18817-04".
However, the step "Installing the Oracle Clinical Database Server" failed.
The following errors are encountered in the installActions2016-03-22_03-30-43PM.log.
Errors in install log
INFO: OiicSaveInvWCCE:After saving the inventory. This is an Install session.
INFO: OiicSaveInvWCCE:After saving the inventory. The platform is unix.
INFO: OiicSaveInvWCCE:After saving the inventory. The location of root.sh is /u01/app/oracle/product/220.127.116.11/root.sh
INFO: OiicSaveInvWCCE:After saving the inventory. The root.sh location exists
INFO: SaveInvWCCE JRE files in Scratch :1045
INFO: oracle.installer.mandatorySetup property is set to false, so skipping the execution of additional tools
INFO: oracle.installer.installUpdates property is set to false, so skipping the checking of updates
INFO: Config Initialize JRE files in Scratch :1045
INFO: can't write envVars.properties file
SEVERE: Abnormal program termination. An internal error has occured. Please provide the following files to Oracle Support :
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