Cannot Delete Debit/Credit Memos

(Doc ID 2122520.1)

Last updated on APRIL 07, 2016

Applies to:

Oracle Retail Invoice Matching - Version 14.1 to 14.1.2 [Release 14.1]
Information in this document applies to any platform.


The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.

The Oracle Retail Invoice Matching (ReIM) application does not allow deletion of Debit/Credit Memos the same day they were created (i.e., before the nightly batch).  The system produces the following error:

Steps to Recreate:

  1. Create a Debit or Credit Memo. Save it.
  2. Immediately go into the document and try to delete it. Notice you get the above error.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms