Multiple Tax Override Is Not Displayed When There Are Taxable And Nontaxable Items In The Transaction (Doc ID 2122637.1)

Last updated on APRIL 06, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.4.1 and later
Information in this document applies to any platform.

Symptoms

Multiple Tax Override Notice is not displayed in case the transaction has both taxable & nontaxable items and
(i) if the taxable item is deleted and added to the transaction
or
(ii) the transaction is suspended and retrieved after the initial Tax Override is applied.

Steps to reproduce:

Scenario (i):
1. Login to POS
2. Scan Item:41 (NonTaxable), Item:42 (Taxable) Items
3. Click on "Transaction F5" >> "Tax F2" >> "Override Amt. F3"
4. Enter Override Tax value = 0.1 , Reason Code = New Rate
5. Delete Item:42, Add Item:42 again
6. Click on "Transaction F5" >> "Tax F2" >> "Override Amt. F3"

Observation: Notice the below Dialog message if Step 5 is not performed.

Multiple Tax Overrides Notice

Tax has already been modified on one or more items. Do you want to apply the
transaction override to previously modified items?

Press Yes to apply the tax override to ALL items,
Press No to cancel the current tax override action.

 

Scenario (ii):
1. Login to POS
2. Scan 41 (NonTaxable), 42(Taxable) Items
3. Click on "Transaction F5" >> "Tax F2" >> "Override Amt. F3"
4. Enter Override Tax value = 0.1 , Reason Code = New Rate
5. Click on "Transaction F5" >> "More F9" >> "Suspend F2"
6. Click on "Transaction F5" >> "More F9" >> "Retrieve F3"
7. Enter the transaction number noted in Step 5.
8. Click on "Transaction F5" >> "Tax F2" >> "Override Amt. F3"

Observation: Notice the below Dialog message if (Step 5 + Step 6) is not performed.

Multiple Tax Overrides Notice

Tax has already been modified on one or more items. Do you want to apply the
transaction override to previously modified items?

Press Yes to apply the tax override to ALL items,
Press No to cancel the current tax override action.

 

Cause

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