Item Advanced Search Does Not Clear the Previous Search Criteria Data on the Screen (Doc ID 2122660.1)

Last updated on APRIL 06, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.0.1.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS), Advanced Search does not clear previous data search parameters.  The user has to manually clear data in search criteria in order to perform another search.


Steps to Reproduce:

  1. Log in to POS >> "Item Lookup F3" >> "Advanced Search F2".
  2. Enter Item ID: 4321 and press Next.
  3. Item Display screen is displayed.  Detailed information of the item such as Description/Department etc.. is populated.
  4. Press "Esc Undo" button .
  5. Click on " Advanced Search F2" button.
  6. Note that the previous Item ID/Description/Department/Color of Item:4321 are displayed in the search criteria, and the user has to manually delete all the values to perform a new search.

Cause

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