Authorization Code, When Manually Approved, Is Not Saved Correctly in Electronic Journal (EJ)

(Doc ID 2122680.1)

Last updated on APRIL 06, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.0.1.1 and later
Information in this document applies to any platform.

Symptoms

For a Sale Transaction for which the Authorization was done manually, the Authorization Code is not getting saved correctly in the Electronic Journal (EJ).


Steps to Reproduce:

1. Create a sale transaction.
2. Tender with Check in Offline mode.
3. Enter Approval Code and click Approved button.
4. Verify the EJ and notice that the Authorization Code and Authorization Response is saved with the entered authorization code on Call Referral screen.

Cause

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