My Oracle Support Banner

Error Message on Transaction Detail UI "User Id '' (null) is not configured in system" (Doc ID 2122797.1)

Last updated on MARCH 02, 2018

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.5.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On RMB 2.5.0.1.0 version, BT - Batch against FW 4.3.0.1:
TXNIP Batch issue for Custom Error Message Display on Transaction Detail UI  

ACTUAL BEHAVIOR  
-------------------------
Message displayed as User Id '' (null) is not configured in system.
Issue : C1-TXNIP batch setting null for parameters in exception table for transactions in error status.
 
EXPECTED BEHAVIOR
---------------------------
Message should be display as “ User Id U1 is not configured in system” .

STEPS
-----------------------
Detail scenario:
1) Validate specific fields like Acct Id, User Id,  product code  in Custom Rule preprocessing algorithm from inbound transaction.
2) If validation fails  then throw error (AddError) in custom rule preprocessing algorithm.
3) Search failed transaction on Transaction Detail UI by selecting query option as Error.
4) Broadcast Error Transaction.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Operational Issues for ORMB which can bring corrupted data.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.