Last updated on AUGUST 22, 2016
Applies to:Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.
In Oracle Retail Point of Service (ORPOS), we are unable to generate the RTLOG for a Bill Pay Transaction for which the customer name exceeds 30 characters in length. The process fails with the below error:
Steps to Reproduce:
1. In BillPaySimulatorConfig.xml, modify the first name and last name as below (e.g., last name is greater than 30 characters):
2. Perform a simple bill payment .
RTLog is not generated . As a result of this issue, transaction is not successfully passed to Oracle Retail Sales Audit (ReSA).
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