Accepting Imports As A Follow-up To An Initial Case, Is Generating A New Initial Instead Of Follow-up Report - Why ?
(Doc ID 2123041.1)
Last updated on JULY 15, 2020
Applies to:Oracle Argus Safety - Version 7.0.5 and later
Information in this document applies to any platform.
Oracle Argus Safety Version 7.0.5
- E2B Pending
- Highlight a Pending Report
- Before accepting the imported case conduct a duplicate search.
- When the duplicate search is run, it returns a hit for which the current imported case should be treated as Follow Up (FU), select “Accept E2B as Follow-up”.
However, Argus will create a new Initial case instead of generating a Follow up for the case identified as duplicate in the duplicate search Interface.
Why is this ?
Note: Not currently configured for “Auto Accept Cases as FUPS” – Per Bug 18510942
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