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Not Able to Log into Operations Mobile App - "No available router to destination" Message is Logged in the Managed Server Log (Doc ID 2123117.1)

Last updated on APRIL 26, 2018

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.3 and later
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 and later
Information in this document applies to any platform.

Symptoms

A user is unable to log into Mobile App - "Could not establish connection with" message similar to this was noted in the Weblogic managed server log file:

Feb 11, 2016 8:12:34 AM EST> ; nested exception is: java.lang.RuntimeException: Could not establish a connection with -3813936130974866532S:nms-oma.com:[-1,-1,7004,7004,-1,-1,-1]:nms:1, java.rmi.ConnectException: No known valid port for: 'Default[t3]:t3(t3):nms-wls.com:7003:null:-1'; No available router to destination; nested exception is:




Changes

 The user was able to successfully log into the application previously.  No known system changes had occurred since then.

Cause

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