Rating Pipeline Shuts Down With ORA-01555: Snapshot Too Old: Rollback Segment Number *** Too Small

(Doc ID 2123423.1)

Last updated on AUGUST 24, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On :  7.5.0.8.0 version, Pipeline Manager

In production rating pipeline getting stopped with the below ORA error. Customer has increased the Undo Retention parameter in the DB too, but the ORA error appears frequently. The alert log from DB, it shows like this.

Cause

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