Scheduler Not Returning Slots When There Are Available Shifts In System Due To Linked Activities
(Doc ID 2123561.1)
Last updated on MARCH 20, 2019
Applies to:Oracle Utilities Mobile Workforce Management - Version 220.127.116.11 to 18.104.22.168.7 [Release 2.0 to 2.2]
Oracle Real-Time Scheduler - Version 22.214.171.124 to 126.96.36.199.7 [Release 2.1 to 2.2]
Information in this document applies to any platform.
**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:
MWM - Oracle Utilities Mobile Workforce Management
The Scheduler is not returning slots when there are available shifts in system.
In many instances even if there are shifts that are available for work, the Scheduler is not returning those shifts when appointment booking request is triggered for that service area. The shift is confirmed to have all required skills and constraints.
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