Duplicate Cycle Arrears Charge with Future Purchase Date
(Doc ID 2123658.1)
Last updated on JANUARY 18, 2021
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]Information in this document applies to any platform.
Symptoms
On : 7.4.0.21.0 version, Subscription Management
ACTUAL BEHAVIOR
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After upgrade to 7.4PS21, user is reporting duplicate charges for cycle arrears product.
EXPECTED BEHAVIOR
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Only one charge should be there.
STEPS
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The issue can be reproduced at will with the following steps:
1. 01March2019: Create and commit a plan with cycle arrears
2. 01March2019: Create an account with the above plan with the purchase date of the deal set as 20 days in the future.
3. 02April2019: Generate Bill - pin_bill_accts -verbose
4. See 2 charges
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |