FileLoad Fails When the File Name Contains Chinese or Japanese Characters (Doc ID 2123842.1)

Last updated on DECEMBER 14, 2022

Applies to:

Goal

When attempting to perform FileLoad with file name including multibyte characters such as Chinese or Japanese the following error occurs.

Error
Row #1:ITEM,P00026,,C:\temp\???????･・??jpg,FILE,Description="Fileload,Test"
Cannot find the file to be attached.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Upload C:\temp\アトリビュート.jpg to the application server directory.
2. Create a index file : test0112a.txt
   
   ITEM,P00026,,C:\temp\アトリビュート.jpg,FILE,Description="Fileload,Test"
   
   
3. Log into web client
4. Go to Tools and Settings > Fileload
   
   Attribute Delimiter  check : Other ,
   Attribute Name-Value Separator  =
   Text Qualifier: "
   MultiList Delimiter: ;
   Attach to the latest revisions when the specified revision cannot be found : null
   Attach files to Incorporated Items  : null
   Create a separate folder for each file : null
   
   
5. Perform FileLoad

Solution

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