FileLoad Fails When the File Name Contains Chinese or Japanese Characters (Doc ID 2123842.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.3.0 and later
Information in this document applies to any platform.

Goal

When attempting to perform FileLoad with file name including multibyte characters such as Chinese or Japanese the following error occurs.

Error
Row #1:ITEM,P00026,,C:\temp\???????・・??jpg,FILE,Description="Fileload,Test"
Cannot find the file to be attached.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Upload C:\temp\アトリビュート.jpg to the application server directory.
  2. Create a index file : test0112a.txt

    ITEM,P00026,,C:\temp\アトリビュート.jpg,FILE,Description="Fileload,Test"

  3. Log in to web client
  4. Go to Tools and Settings > Fileload

    Attribute Delimiter  check : Other ,
    Attribute Name-Value Separator  =
    Text Qualifier: "
    MultiList Delimiter: ;
    Attach to the latest revisions when the specified revision cannot be found : null
    Attach files to Incorporated Items  : null
    Create a separate folder for each file : null

  5. Perform FileLoad

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms