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Deadlocks Happening While Using The RWMS Application (Doc ID 2123967.1)

Last updated on JUNE 11, 2018

Applies to:

Oracle Retail Warehouse Management System - Version 14.0 to 14.0.3 [Release 14.0]
Information in this document applies to any platform.

Symptoms

When labor management is enabled, database deadlocks were happening frequently while using RWMS RF application.

ERROR_LOG table shows:

Error_Source: HH_CP_SYSTEM_LBL_S
Error_Loc: Blk_To_Location
Error_Msg: ORA-00060: deadlock detected while waiting for resource
           ORA-06512: at WMS16.TRACK_USER", line 522 Block: TO_LOCATION Key: F4 Mixed: N Wave 202 Distr 3005246844 Pck Frm 00000000000574757980 Dest 10100"

Error_Source: track_user
Error_Loc: process_assignment/end_operation
Error_Msg: ORA-00060: deadlock detected while waiting for resource

Error_Source: maintain_task_log
Error_Loc: close_assignment
Error_Msg: ORA-00060: deadlock detected while waiting for resource

 

Changes

 

Cause

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