Cannot launch second module from WAM Home Page (Doc ID 2124020.1)

Last updated on OCTOBER 09, 2017

Applies to:

Oracle Utilities Work and Asset Management - Version 1.9.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 1.9.1.2.6 deployed on WLS\FR=10.3.6\11.1.2.2.0 Windows, and Client's desktop: IE 11 and JRE 1.8.0_45

Cannot launch second module from WAM home page

ERROR
-----------------------
No error message but the second module will not open

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login WAM
2. Launch first module (note, it can be any module) successfully
3. Back to WAM Home page > attempting to launch second module (note, it can be any module)
4. focus shifts to the first module Windows BUT the second module is not open


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms