Network Error ('Transaction Timed out. (HTTP Status Code 408))' Appears When There Is a Large Number of Line Items in a Transaction (Doc ID 2124101.1)

Last updated on APRIL 11, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to complete a transaction with item quantity > 2 digits (i.e., for a large number of line items), the following error occurs:


Steps to Reproduce:

1. Log in to MPOS and select POS.
2. Enter item 925.
3. Update quantity to 990.
4. Basket Error appears: Transaction Timed out. (HTTP Status Code 408). Contact your system administrator.
5. Press Ok.
6. On the Network Error screen, select Refresh.
7. Select Pay.
8. Select Credit/Debit.
9. Select Print.

Cause

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