My Oracle Support Banner

BSP 8.0 Initialization Fails with Error 'XML document structures must start and end within the same entity' on Config.xml (Doc ID 2124125.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Financial Services Balance Sheet Planning - Version 8.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

When installing Oracle Financial Services Balance Sheet Planning (BSP) 8.0, the Balance Sheet Planning initialization fails.  You get the following error in the bsplog.log from $EPM_ORACLE_HOME/logs/bsplog:

2016-03-30 11:42:02,999 [INFO] [[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] com.oracle.bsp.ui.configuration.dao.xmlManager - Checking for [BSP] Application attribute in config file
2016-03-30 11:42:03,013 [INFO] [[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] com.oracle.bsp.ui.configuration.servlet.UserConfiguration - Exception occured org.xml.sax.SAXParseException: XML document structures must start and end within the same entity.
2016-03-30 11:42:03,013 [INFO] [[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] com.oracle.bsp.ui.configuration.servlet.UserConfiguration - Exception occured [Ljava.lang.StackTraceElement;@2150ed2c
2016-03-30 11:42:03,014 [ERROR] [[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] com.oracle.bsp.ui.configuration.servlet.UserConfiguration - org.xml.sax.SAXParseException: XML document structures must start and end within the same entity.
org.xml.sax.SAXParseException: XML document structures must start and end within the same entity.
       at org.apache.xerces.parsers.DOMParser.parse(Unknown Source)
       at org.apache.xerces.jaxp.DocumentBuilderImpl.parse(Unknown Source)
       at javax.xml.parsers.DocumentBuilder.parse(DocumentBuilder.java:208)
       at com.oracle.bsp.ui.configuration.dao.xmlManager.checkAppAttribute(xmlManager.java:55)
       at com.oracle.bsp.ui.configuration.servlet.UserConfiguration.doPost(UserConfiguration.java:151)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:821)

The error prevents you from completing the BSP initialization.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.