My Oracle Support Banner

CDI Flickers Or Dances Due to 'Windows Classic' Desktop Theme (Doc ID 2124156.1)

Last updated on MARCH 15, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version and later
Oracle Real-Time Scheduler - Version and later
Information in this document applies to any platform.


On : Oracle Utilities Mobile Workforce Management (MWM) v2.2, Common Dispatcher Interface (CDI)

The CDI screen flickers or 'dances' while being viewed.  The issue can be reproduced at will with the following steps:
 a) Logon as dispatcher.
 b) Head to CDI.
 c) Press the zoom out and zoom in button repeatedly.

The issue is also reproduced when the screen is completely zoomed in or, the slide bar adjustments also causes the screen to act erratically.

This was encountered in Internet Explorer 11.0.26 with Java 8.0.51 (256Mb allocated to Java)




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.