CSV File Import Triggers Alert That Record Creation Is In Progress, However No Records Created and No Email Notification Containing Failure Reason Received (Doc ID 2124374.1)

Last updated on APRIL 15, 2016

Applies to:

Primavera Unifier - Version 9.7 and later
Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
----------------------
When trying to import sample contract data into Unifier using CSV template, the imported data does not show up in the Unifier. Users are getting a message while importing that "Records creation in progress. You will be notified by email when process is complete". However users are not notified about record creation, and no record(s) is created.

STEPS TO REPRODUCE
----------------------
Try to create a record by importing CSV.

EXPECTED BEHAVIOR
-----------------------
The record should be created successfully.


BUSINESS IMPACT
-----------------------
Due to this issue, users cannot create record by importing CSV.

Cause

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