RDC Login gives :" Error in your account setup. Please contact your help desk "
(Doc ID 2124390.1)
Last updated on MAY 16, 2018
Applies to:Oracle Clinical Remote Data Capture Option - Version 5.0.0 to 5.1.0 [Release 5.0.0 to 5.1]
Microsoft Windows x64 (64-bit) - Version: 2008 R2
When trying to log into Remote Data Capture Onsite (RDC Onsite) you get the following error message :
"Error in your account setup. Please contact your help desk"
Example error received in OpaServer1.log
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