OPA Cloud FEB16: Load Request And Save Request Are Empty (Doc ID 2124525.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Policy Automation - Version 10.4.4.21.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.2 version, Oracle Policy Automation

ACTUAL BEHAVIOR
---------------
OPA Cloud 12.2.2: Load Request and Save Request are empty

The soap xml sent by OPA Cloud 12.2.2 for Load Request and the Save Request are incomplete.

The body of the load request is like:

Consequently all the tags and the information about Tables, Table and Field are missing which means the Web Service Connector is unable to understand the load and save request from OPA Cloud 12.2.2

EXPECTED BEHAVIOR
-----------------------
Soap XML sent by OPA Cloud 12.2.2 should be complete in order get complete information about tables, fields etc.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to perform a Load or Save Request
2. Information is missing

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get information about Tables and process the Load and Save Request from OPA.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms