DB User Login Hits ORA-20001 Error In CDR_on_logon: User Does Not Have Access (Doc ID 2124700.1)

Last updated on MAY 05, 2016

Applies to:

Oracle Life Sciences Data Hub - Version 2.4.3 and later
Information in this document applies to any platform.

Symptoms

ISSUE CLARIFICATION
===================
On LSH 2.4.3 version,

After assigning all LSH roles to CSDW_DATA_LOAD user,
when attempting to connect to the Database, the following error occurs.

ERROR
-----------------------
ORA-00604: error occurred at recursive SQL level 1
ORA-20001: Error in CDR_on_logon: User does not have access
ORA-06512: at line 20


STEPS
-----------------------
The issue can be reproduced in Customer's environment with the following steps:
1. From EBS User Management assign all LSH and DMW roles to an user.
2. Attempt to login to the Database with the CSDW_DATA_LOAD user.

Cause

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