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Collecting Information using iwc-collector Script (Doc ID 2125784.1)

Last updated on JANUARY 05, 2018

Applies to:

Oracle Communications Convergence - Version 1.0 and later
Information in this document applies to any platform.

Purpose

 This article describes how to use the iwc-collector script to gather data about Convergence Server. The script is included in the zip file attached to this document.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Introduction and Download
 Using iwc-collector on Convergence 1.x and later
 Using iwc-collector on clusters, systems with multiple instances, or non-standard locations
 What is in The .zip file
 Simply Running iwc-collector
 Data Collected by iwc-collector
 When to Run iwc-collector
 How to analyze the data collected by iwc-collector
 Uploading the results to support
 What about Linux?
References

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