Java Applets Do Not Load in a Citrix Environment (Doc ID 2126051.1)

Last updated on APRIL 14, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

In a Citrix environment, when attempting to load java applets in P6 EPPM, the page comes up blank instead of loading successfully.

The issue can be reproduced at will with the following steps:
1. In P6 Web, click the Administer link and choose User Access
2. Observe blank page, nothing loads

Cause

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