PM.ini Cannot Be Located in Citrix Environment

(Doc ID 2126068.1)

Last updated on MAY 24, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When upgrading P6 Professional in a citrix environment, the following error is received:

ERROR
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Exception in module PM.exe at 000000000000000. Configuration file C:\Users\username\AppData\Local\Oracle\Primavera P6\P6 Professional PM.ini cannot be located.

 

ADDITIONAL

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Historically, the PM.ini file was located in the users profile in the Windows folder.  Example: C:\users\\windows\pm.ini.

BUSINESS IMPACT
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Due to this issue, users cannot upgrade P6 Professional in a citrix environment.

Cause

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