Error 'Violation of PRIMARY KEY constraint 'pk_settings'. Cannot insert duplicate key in object 'dbo.SETTINGS'.' When Attempting to Upgrade the P6 Database using DBSETUP
(Doc ID 2126505.1)
Last updated on JANUARY 22, 2020
Applies to:Primavera P6 Professional Project Management - Version 8.3 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.3 and later
Information in this document applies to any platform.
When attempting to upgrade the database using the Database Setup Wizard (dbsetup.bat /.sh), an error similar to the one below occurs and the upgrade fails:
Error in run SQL script SSPPM_p82.sql DatabaseToolException (Violation of PRIMARY KEY constraint 'pk_settings'. Cannot insert duplicate key in object 'dbo.SETTINGS'. The duplicate key value is (Administrator_Settings, OnlineHelpRootUrl)
The issue can be reproduced at will with the following steps:
1. Launch dbsetup.bat /.sh and step through the process.
2. Observe the reported error during the "Core upgrade steps" segment of the process.
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