Running Change Package Report Brings Agile PLM Application Server Down With Java Heap Space Error

(Doc ID 2126517.1)

Last updated on MARCH 10, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.4.0 to 9.3.5.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

When attempting to run Change Package Report,
the following error occurs.

Error
Java heap space


Steps

The issue can be reproduced at will with the following steps:
1. Logon Agile Web Client as user A
2. Run Change Package Report
3. Logon Agile Web Client as user B from another client machine
4. Run Change Package Report
5. The second user will see Java heap space error and report does not complete.
6. Before first user completes report, the system is slow for other users.



Changes

 

Cause

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