Error Message: "Cutoff date should be greater than or equal to file group bill after date" Occurs when Generating a Bill for File Group (Doc ID 2126812.1)

Last updated on MAY 03, 2016

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.4.0.0.0 version, BI - Billing

Following error message is displayed when user tries to generate a bill for the file group having bill after date of close accounting date.

ERROR
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“Cutoff date should be greater than or equal to file group bill after date”

ACTUAL BEHAVIOR
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1. User is not able to update the File group Bill After date since File Group update is disabled already,
2. Also the user is not able generate bills because of above mentioned error message.

EXPECTED BEHAVIOR
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Since the Cutoff date is higher or same, it should not show this error message and allow the bill generation.

STEPS
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The issue occurred with the following steps:
1) Create a file group of date having “Bill after Date “ as "12-10-2015",Default Usage Start Date “12-10-2015” and Default Usage End Date as “12-10-2015”
2) Now upload a on-demand file and submit it.
3) Now log in as different user and approve it and close the file group.
4) Now try to generate the bill.
5) System is displayed incorrect message mentioned above even though we have selected Cutoff date = 22-02-2016 and Bill after Date = 12-10-2015.
6) Click OK button and it closes the message box
7) Now if click on OK button again of the Generate Bill box, it shows the same message ("Cutoff date should be greater than or equal to file group bill after date")

BUSINESS IMPACT
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The issue has the following business impact:
This issue is impacting one of the common business scenario in affected environment. The scenario is, when user creates a file group for a month and uploads usage data files to it, if approval from Manager takes longer than expected (or) if user tries to process the files after few days on approval and during this turnaround time if accounting period is closed for that month, then the user is not able to generate the bills at all for these already approved usage files. These files remains trapped in the system.

Cause

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