After Applying the Patch 22102242 When User Tries to Receive a DSD , Getting "Lock has been taken by another user" Error (Doc ID 2126959.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 14.0.2 and later
Information in this document applies to any platform.

Symptoms

In Store Inventory Management (SIM) application, After application of the patch 22102242 - When user tries to receive a Purchase Order (PO) and hit confirm, they get a locking error.

Steps to Recreate:

1. Create a PO and receive it by hitting confirm AND notice the above error is displayed.
2. Click OK and you will get locking message telling " Lock has been taken by another user" even when there is no one accessing the same Direct Store Delivery (DSD).



Cause

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