Unable to Navigate Through Messages in Instantis EnterpriseTrack
Last updated on APRIL 20, 2016
Applies to:Instantis EnterpriseTrack Cloud Service - Version 188.8.131.52 and later
Instantis EnterpriseTrack - Version 184.108.40.206 and later
Information in this document applies to any platform.
When viewing Messages (not My Messages) the list indicates multiple pages of messages exist but when the '>' or '>>' is clicked to move to the next page, no messages display.
The issue can be reproduced at will with the following steps:
1. Log in in as Application Administrator (app_admin) or user with equivalent privileges
2. Navigate to Messages (not My Messages)
3. Click the radio buttons next to 'Expired' and 'Created By Others' click 'Go'
4. Initial page displays correctly and shows records '1-10 of 100' (or some other number). Click '>' or '>>' at the bottom of the list to see the page of messages. "There are no Messages" displays
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