No Refund When Setting Product End Date
(Doc ID 2127403.1)
Last updated on SEPTEMBER 08, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 7.5.0.5.0 version, Subscription Management
ACTUAL BEHAVIOR
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When setting product end date, the refund balance impact is not generated.
EXPECTED BEHAVIOR
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It should create refund amount of -78.05
In cm.pinlog, there is warning message like below:
STEPS
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The issue can be reproduced at will with the following steps:
1. On 14.06.2014
1.1 Create account with billing day 14
1.2 Create service S1
1.3 Purchase product P1 for service S1, start:14.06.2014, end:infinity, Created MCF with 100$
2. On 14.06.2015
2.1 Perform billing and invoicing. It created with bill of 200 $
3. On 19.06.2015
3.1 Cancel product P1 with date 20.06.2015 via PCM_OP_SUBSCRIPTION_SET_PRODINFO opcode
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |