Unable To Connect To MDM From CC&B Through HTTP Message Sender CI_MDMTODO
(Doc ID 2127482.1)
Last updated on JUNE 06, 2018
Applies to:Oracle Utilities Customer Care and Billing - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
Unable to connect to MDM from CC&B through RTHTTPSNDR Message Sender.
User have configured a Real-time HTTP Message Sender in CC&B to route messages directly to MDM.
The message sender name is: CI_MDMTODO (MDM Related To Do Entries Sender)
However, messages are not reaching MDM, which is configured to listen on HTTPS because of this error:
E05646 - 489822-25148-1 2016-04-06 08:52:33,622 [[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (domain.integration.RealtimeOutboundMessage) Problems invoking sender : sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target.
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed
Please provide instructions to configure a Message Sender in CC&B that connects through HTTPS.
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