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Unable To Connect To MDM From CC&B Through HTTP Message Sender CI_MDMTODO (Doc ID 2127482.1)

Last updated on JANUARY 04, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing
MDM - Oracle Utilities Meter Data Management
OUAF/FW - Oracle Utilities Framework
RTHTTPSNDR - Real-time HTTP Message Sender
HTTPS - HyperText Transfer Protocol Secure
HTTP - HyperText Transfer Protocol
SSL - Secure Sockets Layer


Unable to connect to MDM from CC&B through RTHTTPSNDR Message Sender.

User have configured a Real-time HTTP Message Sender in CC&B to route messages directly to MDM.
The message sender name is: CI_MDMTODO (MDM Related To Do Entries Sender)
However, messages are not reaching MDM, which is configured to listen on HTTPS because of this error:
E05646 - 489822-25148-1 2016-04-06 08:52:33,622 [[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (domain.integration.RealtimeOutboundMessage) Problems invoking sender : PKIX path building failed: unable to find valid certification path to requested target. PKIX path building failed

Please provide instructions to configure a Message Sender in CC&B that connects through HTTPS.


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