Last updated on JUNE 14, 2017
Applies to:Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 2.1.2 to 2.1.3 [Release 2.x]
Information in this document applies to any platform.
The 2.1 Experience Manager's Guided Navigation Boost/Bury editor is greyed out and not showing and dimension values in the Available or Selected boxes. This working previously before the MDEX hosts were moved to different physical hosts with different host names.
Another possible symptom after clearing the browser cache is seeing the following error in the Experience Manager editor instead:
What causes this and how to fix it?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms