Error: “The Field Controls the Visibility of Another Field and Should Be Visible” When Changing UDF From Visible to Context-Sensitive

(Doc ID 2127971.1)

Last updated on APRIL 20, 2016

Applies to:

Instantis EnterpriseTrack - Version and later
Instantis EnterpriseTrack Cloud Service - Version and later
Information in this document applies to any platform.


When trying to modify a user defined field (UDF) to context sensitive in Install mode.

Error: The field controls the visibility of another field and should be visible.

The issue can be reproduced at will with the following steps:
1. Create new UDF1 set to Visible
2. Create new UDF2 set to Context-Sensitive, visible when UDF1 = value
3. Modify UDF1 from Visible to Context-Sensitive, error occurs

The issue has the following business impact:
Due to this issue, users cannot modify existing UDF to context sensitive type.


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