No Status Listed for Allocation After Execution with ORA-03135 & ORA-03114 Errors (Doc ID 2128139.1)

Last updated on JULY 05, 2017

Applies to:

Oracle Financial Services Profitability Management - Version 6.1 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

In Oracle Financial Services Profitability Management (PFT) 6.1, when you run an Allocation, the Allocation appears to finish successfully but the "Status" column is blank in the Allocation Specification screen.  You expect the Status column to contain 'Success' or 'Failure' but no status link is returned.

When you check the messageserver log, msg_trace_file.log, in $FIC_DB_HOME/log, you find the following errors:

Error Msg :-> ORA-03135: connection lost contact
Process ID: 6947
Session ID: 171 Serial number: 127

Log Message here 1: Thu Apr 7 20:39:20 2016||SEVERE||WriteToDataBase: Error, Could not execute insert statement ...Error code ...3135...Error message ...ORA-03135: connection lost contact
Process ID: 6947
Session ID: 171 Serial number: 127

Log Message here 1: Thu Apr 7 20:39:20 2016||WARN||ThreadMessage::PopFromQ : s_pLogger->Write failed
Log Message here 1: Thu Apr 7 20:39:20 2016||INFO||Message : INFODOM_UNDO_LEDGER_20160331_2: ICC: NOTASKID: ICC_0004: ICC.BATCHMONITOR.BATCH_START: USER1: INFORM: NOMESSAGE
Log Message here 1: Thu Apr 7 20:39:20 2016||INFO||Waiting for new connection ...
Error Msg :-> ORA-03114: not connected to ORACLE

These errors are repeated many times in the log for different batches.

Cause

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