My Oracle Support Banner

No Status Listed for Allocation or Batch After Execution with ORA-03135 & ORA-03114 Errors (Doc ID 2128139.1)

Last updated on AUGUST 19, 2018

Applies to:

Oracle Financial Services Profitability Management - Version 6.1 and later
Oracle Financial Services Analytical Applications Infrastructure - Version 7.3.2 and later
Oracle Financial Services Funds Transfer Pricing - Version 6.1 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

In Oracle Financial Services Profitability Management (PFT), when you run an Allocation, the Allocation appears to finish successfully but the "Status" column is blank in the Allocation Specification screen.  You expect the Status column to contain 'Success' or 'Failure' but no status link is returned.

Similarly, if you run a batch of Allocations and check the status in the Batch Monitor screen, there are no rows listed under Event Log for the Task.  Instead, it lists 'No data found'.

When you check the messageserver log, msg_trace_file.log, in $FIC_DB_HOME/log, you find the following errors:

Error Msg :-> ORA-03135: connection lost contact
Process ID: 6947
Session ID: 171 Serial number: 127

Log Message here 1: Thu Apr 7 20:39:20 2016||SEVERE||WriteToDataBase: Error, Could not execute insert statement ...Error code ...3135...Error message ...ORA-03135: connection lost contact
Process ID: 6947
Session ID: 171 Serial number: 127

Log Message here 1: Thu Apr 7 20:39:20 2016||WARN||ThreadMessage::PopFromQ : s_pLogger->Write failed
Log Message here 1: Thu Apr 7 20:39:20 2016||INFO||Message : INFODOM_UNDO_LEDGER_20160331_2: ICC: NOTASKID: ICC_0004: ICC.BATCHMONITOR.BATCH_START: USER1: INFORM: NOMESSAGE
Log Message here 1: Thu Apr 7 20:39:20 2016||INFO||Waiting for new connection ...
Error Msg :-> ORA-03114: not connected to ORACLE

These errors are repeated many times in the log for different batches.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.